Service please! Pretty please?

Here’s an unfiltered picture of where we’ve been for a couple of days. Peaceful. Beautiful. Wide open beaches with no fighting for the best view…everyone gets a good view. We try and come to this little piece of heaven every year. It’s a fancy place but we come all unfancy. We stay with family. We avoid all the crazy crowded restaurants. We try to vacation like a local.

Except we’re not local. We know it. They know it.

A couple of years ago, my husband’s godmother took us to the most delicious little pizzeria in town. It was so unassuming and relaxed – but the food was no joke. The lines out the door proved it.

We began going every time we visited. It was always a sure thing.

You sit. You order a $20 dollar bottle of wine. If you’re my husband you order the seafood fra diavolo, and If you’re me, you get linguini with garlic and oil… because cheese is no longer my friend. And without fail… the food is good. Really good.

Is it slow? Sure. Is it the best service? No. It’s a pizzeria, we get it. I’m not looking for a concierge level experience. I’m looking for bare bones. I’m looking for some water. I’m looking to get the stuff we ordered getting to us. Maybe a quick, brief check-in to see if we need anything. Basic.

Tonight we got none of it. Nothing.

Let me back up.

Admittedly I’m a tough critic of restaurants – food and service. It’s my job. It’s what I worry about all the time. Service. Food. Experience. My husband is the opposite. By the burly looks of him you’d think he’d be the harder judge. But he’s a softie. His mom waitressed to make ends meet when he and his sister were little. He heard all the stories of crabby customers. It’s a hard job. Thankless. Under appreciated. He’s very very sensitive to that.

His idea of a tip for bad service is 18%. It’s his ultimate “gotcha”. If that man leaves you less than 20% you basically didn’t serve him at all. I’ve seen him overtip at every level. I’ve seen him go back to a restaurant where someone else has paid for our meal just to confirm the tip was good. He’s nuts! In a good way. I am mostly in agreement with this. Except when it’s bad service.

We’ve lived with this dichotomy for our entire relationship. I know he can’t take it if I ask the person waiting on us for more than 2 things,” excuse me, can I get some salt?”, “can we get some water?”. That’s it. That’s all I get. And I’m fine with that. Do I mentally make note of all the things that could have gone better? Ofcourse! Do I say anything? Almost never. Like practically never. Between my husband and my kids, the goal is always the same. Don’t make trouble. Just let it go. And I usually do. But not tonight.

Tonight was the worst service we’ve ever had. Worse than the time our waiter left his shift and never told anyone he still had a table. Worse than the time the woman waiting on us was having a full blown fight with the kitchen staff. This was… epic bad. I’m not going to go into detail. You can guess. I’m sure it’s happened to you too.

To clarify how bad it was, when I said to my husband at the end of our dinner,” wow, she’s getting zero tip. None.” I waited to hear what I thought he’d say, which is,”no freaking way”, instead he said,”yep”. I couldn’t believe it. No talk about how harsh I am. No talk about her having a bad day. Nothing. Just full agreement. She was worse than I thought.

So. For the very first time since I’ve known him – about 25 years – we left no tip. By the way, even though this was a very casual pizzeria type place, our bill was over a $100. That’s how this town rolls. And guess what? The food was worth every penny.

Even now, hours later, we are both guilt ridden. Justifying to ourselves why we left her no tip. Trying to validate our actions so we can sleep tonight. It’s no bueno.
We weren’t rude. We weren’t mean. But it still feels rotten. Have you ever done this? Please lie and tell me you have. Going to bed now. Full of regret, guilt and antacids.

The Kiln Life

We went to visit one of our favorite aunts – which I know I say often, but we have a lot of cool aunts. I can’t help it. Kathy is my husband Joe’s second cousin on his mom’s side and his godmother. She’s one of the first people I ever met in his family (Colleen, his sister, beat her out by a month). I remember Joe taking me out to Long Island, where she’s lived most of her life. We had just started dating and he was really excited for me to meet her. Kathy and her mom, Mary, were a huge part of Joe’s childhood. He spent every summer out there, living and working with them.

She was a single mom at the time raising two kids on her own and working a hot dog wagon that she owned on the beach. She was kind and funny and incredibly hardworking. She was also the life of the party. Cocktails and the beach life were what I remember about that time with her.

When Joe and I decided to elope and not have a big wedding – she’s who we called to help us. Any other relative would have tried to talk us out of it or tried to tell us that many people in the family would be upset. But not Kathy, she was all in. She’s one of the witness signatures on our license and we wouldn’t want it any other way. That day was also a milestone for her. She woke up the next morning and stopped drinking completely. She swears it had nothing to do with our wedding…

Since then she’s transformed her life completely. She’s been teaching for over a decade, she’s raised two amazing kids and had many other adventures in between. The one thing that hasn’t changed about her is her big heart. Her home is always welcome to all. I’ve never once heard her complain about guests or people visiting. She loves it. The more the merrier.

For the past several years, my daughter boards a bus in NYC and heads out to Aunt Kathy’s for a week. Sometimes it’s with a cousin, sometimes it’s with a friend. This year it was with both! We pick her up and usually make a weekend of it – that’s what we were doing these past few days.

She still leaves near the beach – that’s another thing that will never change about her. She needs to be near her ocean.

A couple of years ago she developed a passion for pottery making, and like everything else she’s gone after – she’s completely committed. She took classes. Built a studio. Bought a wheel. She’s in it. Deep.

Ofcourse I couldn’t wait to get my hands on it. The closest I’ve ever been to making pottery is watching the scene in Ghost. I mean I’ve gone to those paint-a-mug places a few times with the kids but that’s just overpriced coloring. I wanted to make something. To create! I get excited.

Kathy took me to her beautiful studio – in her even more beautiful back yard. She walked me through the steps and gave me clear instruction. Here are some shocking things I learned that you might already know, but I certainly did not: Clay is tough. Like really really tough. I thought it would be pliable and moldable. I thought it would fold and move easily under my hands. But it doesn’t. You have to use force and strength and balance. You have to have steady but really firm hands pushing and pulling it. Clay isn’t for wimps. You know when you meet those people that make pottery and you think they’re all soft hippies? They aren’t. They can break you with those hands. They’ve taken a hard piece of clay, controlled it, managed it, and made it yield to them. There’s friction on that wheel that can burn you. If you don’t center your clay with authority, it basically refuses to work with you. Clay is a bitch yo.

It took me three attempts to create something that looked like something – but it was addicting. I totally get why she loves it. Before I left I snagged some of her amazing pieces. Because I’m type A I’m trying to talk her into opening an Etsy shop so other people (like you) can also get her pieces, but she told me to calm down. She’s just doing it for fun (for now).

Here’s her sun filled studio



She has these beautiful Buddha statues all over her house – this one protects women, children and pets. This has nothing to do with pottery but I love the idea.    IMG_5151

These are her pieces that I grabbed. I was greedy. I don’t care. They are pieces of art!  

   The pieces look delicate and beautiful – but they can survive a lot of heat. Kinda like lady who makes them.